We really hope that you love your order. However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 28 days of receipt, provided they are in original condition and packaging. We do not offer exchanges. Deliveries are returned at your own cost. Once your return has been received by us, it can take up 5-7 working days for the payment to be returned to your bank account. Please also email info@foursisters.ie with your order reference and reason for return.